Orbit Terms of Service
These Terms govern your use of Orbit and purchases made through our marketplace. By browsing, ordering, or creating an account, you agree to these Terms.
1. Marketplace model
Orbit is a marketplace that connects buyers with curated products. Some items may be fulfilled by third‑party sellers or partners. Orbit may provide customer support and buyer protection tools, but product availability, pricing, and fulfillment can vary.
2. Orders & payments
- When you place an order, you confirm that all information provided is accurate and complete.
- Payments are processed securely at checkout. Prices may include taxes and fees where required, and shipping costs are shown before you confirm payment.
- If a payment fails or is reversed, we may cancel the order or pause fulfillment until payment is resolved.
3. Shipping & delivery
- Estimated delivery times are shown at checkout and can vary by destination, carrier, and product.
- Tracking information is provided when available.
- You are responsible for providing a correct delivery address. If an order is returned due to an incorrect address, additional fees may apply.
4. Returns, refunds & disputes
- Many items are eligible for returns within 14 days of delivery unless marked final sale or otherwise stated on the product page.
- Items must be returned in original condition. Some categories (e.g., hygiene items) may be restricted.
- If an item arrives damaged, incorrect, or not received, contact us. We will help resolve the issue with the seller and/or carrier.
5. Prohibited use
You agree not to misuse the website or services. This includes attempting to disrupt, reverse engineer, scrape, exploit vulnerabilities, or use the service for unlawful activity.
6. Intellectual property
All branding, UI, and content on Orbit is owned by Orbit or used under license. You may not reproduce or distribute it without permission.
7. Limitation of liability
To the fullest extent allowed by law, Orbit is not liable for indirect, incidental, or consequential damages. Our total liability related to an order is limited to the amount you paid for that order.
8. Changes
We may update these Terms from time to time. Continued use of the site after changes means you accept the updated Terms.
9. Contact
If you have questions about these Terms, contact us through the Contact page.